Shipping policy

Processing Time

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Delivery Time

After processing, orders typically arrive within 7–15 business days within the United States. A tracking number will be emailed to you as soon as your order ships.

Shipping Destinations

We currently ship to addresses within the United States. Please ensure your shipping address is correct before placing your order — we cannot reroute packages once shipped.

Delays

Delivery times are estimates and may be affected by carrier delays, weather, or peak seasons. If your package has not arrived within 20 business days, contact us at support@heavyhood.com.